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Army & Air Force Exchange Service extends refund policy amid COVID-19 Pandemic

April 16, 2020

This report originally published at dvidshub.net (DVIDS) and is reprinted in accordance with DVIDS guidelines and copyright guidance.

DALLAS – For military shoppers who need to make a return but are hesitant to visit a store during the COVID-19 pandemic, the Army & Air Force Exchange Service is extending its return policy. All purchases made since March 16, 2020, are eligible for returns through July 1, 2020.

“While extensive preventive measures have been implemented at our stores to keep the military community safe, we understand that some shoppers may not feel comfortable going to a public place at this time,” said Air Force Chief Master Sgt. Luis Reyes, the Exchange senior enlisted advisor. “Extending the return window gives military shoppers peace of mind.”

The extended return policy applies only to items purchased in brick-and-mortar Exchanges. Since items ordered online can be mailed back, there is no extended return policy for online orders.

Facebook-friendly version: For military shoppers who need to make a return but are hesitant to visit a store during the COVID-19 pandemic, the Army & Air Force Exchange Service is extending its return policy. All purchases made since March 16, 2020, are eligible for returns through July 1, 2020. Read more: https://wp.me/p9Q7PG-1kZ.

Dvidshub.net (DVIDS) reports are created independently of American Military News and are distributed by American Military News in accordance with DVIDS guidelines and copyright guidance. Use of DVIDS reports does not imply DVIDS endorsement of American Military News. American Military News is a privately owned media company and has no affiliation with the U.S. Department of Defense.