We have all been in a gun store when some know-it-all customer comes in and arrogantly lectures the staff about certain guns and accessories. Or worse yet, butts into a conversation between another customer who is looking for the perfect gun for him or her. Working at a gun store requires a lot of patience, especially when people walk through the door with specific questions and then want to debate the answer.
I have personally witnessed a customer whip out a loaded gun to discuss a potential trade deal or ask for a holster to fit the pistol. People like this get easily offended when corrected about proper gun safety procedures. Safe gun handling is imperative for all gun owners, yet many violate simple safety rules that could put other people in danger.
While visiting Top Gun Shooting Sports in Taylor, Michigan, I decided to speak with Matt, the main firearms trainer, and the owner, Mike, about of some customer behaviors that have frustrated them. Top Gun is a well-known gun store and shooting range in the southeast Michigan area. The vast majority of the people who visit the store and range are well-educated and practice proper gun handling techniques. On occasion, there are customers who create rookie and dangerous situations for everyone in the area.
In the video below, Matt and Mike explain the type of customer who is difficult to service along with a couple stories they have experienced with people who practice unsafe firearm handling. Check it out and let us know your experiences in your local gun store.
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