Chris Shelley is a Marine vet and engineer from Huntington Beach, CA who flies over 100,000 miles per year. This week, he was thrown off his flight for being overweight.
While on a flight from Dallas back to Orange County, he was seated next to a petite elderly woman who seemed upset when he sat down. She got up and walked to the front of the aircraft.
Next thing Shelley knew, a flight attendant came up to him and said, “‘Sir! You need to take your things and deplane immediately. Come with me.”
There was no offer to change seats, no apology, just a swift kick off the plane. To a veteran!
Since this has become public American Airlines has apologized via email twice and launched an investigation.
From CBS LA:
SANTA ANA (CBSLA.com) — An Orange County man said he is outraged by the way he was treated on an American Airlines flight because he is overweight.
Chris Shelley claimed he was kicked off the plane because he weighs a few more pounds.
“The worst part was being treated as if I was some sort of criminal. Not only a criminal, but a fat criminal,” Shelley said.
The Huntington Beach engineer, who said he flies more than 100,000 miles a year, cannot help but wonder “if this is customer service, American Airlines shouldn’t be in business,” he said.
Should American Airlines treat our vets like this? Share your thoughts in the comments below!