Apple services suffered a major outage on Monday, when at one point at least 25 of its services went offline, disrupting both individual users and businesses.
By 4 p.m. EST, Apple claimed all of its outages had been resolved.
Outages had began just after 12:00 p.m. EST, according to report data by Downdetector. The outages affected Apple’s App Store, iMessage, Music, TV+, iCloud, iTunes, Radio, Podcasts, Maps, among other Apple Services, according to the company’s system status page.
Before 2 p.m. EST, Apple claimed it has resolved outages for iMessage, iOS Device Activation, iCloud Web Apps, and Game Center.
Numerous Twitter users lambasted Apple for its system status page initially showing no outages while many of its most popular services were indeed inaccessible.
Meanwhile, Apple’s Twitter pages had no posts acknowledging the major outage of its services.
One user who claimed to be inside an Apple store at the time of the outage shared a picture showing employees writing on paper while on their cell phones during the outage.
“Apple store systems are down and they’re literally doing everything on paper lol,” the user said.
Some users reported receiving the message, “A server with a specified hostname could not be found,” which potentially indicates an issue with Apple’s servers.
The mysterious outage came at the same time President Joe Biden released a nationwide cybersecurity warning to all Americans telling them to prepare for a Russian cyberattack. His full statement is below:
This is a critical moment to accelerate our work to improve domestic cybersecurity and bolster our national resilience. I have previously warned about the potential that Russia could conduct malicious cyber activity against the United States, including as a response to the unprecedented economic costs we’ve imposed on Russia alongside our allies and partners. It’s part of Russia’s playbook. Today, my Administration is reiterating those warnings based on evolving intelligence that the Russian Government is exploring options for potential cyberattacks.
From day one, my Administration has worked to strengthen our national cyber defenses, mandating extensive cybersecurity measures for the Federal Government and those critical infrastructure sectors where we have authority to do so, and creating innovative public-private partnerships and initiatives to enhance cybersecurity across all our critical infrastructure. Congress has partnered with us on these efforts — we appreciate that Members of Congress worked across the aisle to require companies to report cyber incidents to the United States Government.
My Administration will continue to use every tool to deter, disrupt, and if necessary, respond to cyberattacks against critical infrastructure. But the Federal Government can’t defend against this threat alone. Most of America’s critical infrastructure is owned and operated by the private sector and critical infrastructure owners and operators must accelerate efforts to lock their digital doors. The Department of Homeland Security’s Cybersecurity and Infrastructure Security Agency (CISA) has been actively working with organizations across critical infrastructure to rapidly share information and mitigation guidance to help protect their systems and networks
If you have not already done so, I urge our private sector partners to harden your cyber defenses immediately by implementing the best practices we have developed together over the last year. You have the power, the capacity, and the responsibility to strengthen the cybersecurity and resilience of the critical services and technologies on which Americans rely. We need everyone to do their part to meet one of the defining threats of our time — your vigilance and urgency today can prevent or mitigate attacks tomorrow.